Customer Account Representative

Job description

Job DetailsJob Location: Arrowhead Products - Los Alamitos, CA 90720Salary Range: $28.00 - $29.50 HourlyJob Shift: 1st Shift Job Summary Responsible for coordinating requirements for orders and account information for OEM and Aftermarket customers. Performs management of orders, pricing, lead-times and contractual requirements. Responds timely to customer inquiries by researching status of order utilizing their strong experience base and product knowledge. Performs work with limited direct supervision, considered a subject matter expert and often assigned special projects. The Customer Account Representative will build and maintain business relationship with OEM and Aftermarket customers by providing prompt and accurate service so as to promote customer loyalty. The Customer Account Representative is a self-starter and plays a critical role in providing an interface between customer and Arrowhead in a professional manner. Job Responsibilities: CUSTOMER MANAGEMENT: Assures 24h turnaround time on submittal of request for quotes Acts as a key liaison and develops successful business relationships with OEM and Aftermarket customers Manage customer portals including extracting request f...