Operational Business Analyst (3 months mission)

Job description

We are opening a position for an Operational Business Analyst to strengthen our client’s team based in Geneva. This role is part of a broader initiative aimed at structuring and optimizing training programs, with a focus on harmonizing processes, enhancing learner journeys, and defining a coherent and scalable operating model. Key Responsibilities: Conduct stakeholder interviews to gather insights and understand current practices Map end-to-end program lifecycles, from design and enrollment to delivery and evaluation Review existing materials (course catalogs, activity plans, reporting templates) to detect inconsistencies and overlaps Evaluate governance frameworks, roles, and decision-making processes Assess the effectiveness and reliability of current data collection and reporting systems Identify organizational gaps and recommend improvements aligned with industry best practices Design a standardized framework including processes, tools, and operational procedures Support implementation of the target operating model and facilitate knowledge transfer to internal teams Requirements: Advanced degree in a relevant field (Business Administration, Education Management, IT, Public Admi...