iGaming Loyalty Ambassador

Job description

As an iGaming Loyalty Ambassador, you will serve as an entry point into casino hosting, equipped with the tools, training, and leadership support needed for long-term career growth. In this role, you will engage and influence a shared pool of high-potential VIP guests, using targeted outreach and strategic conversations to guide them toward qualification for Executive Hosting. Success is driven by collaboration and measured by your ability to convert prospects into hosted VIP tiers. Rather than managing dedicated one-to-one relationships, you will deliver high-impact interactions that educate guests on the value of the Digital VIP program. This role offers a strong work-life balance with standard business hours and no after-hours support requirements. - Educate high-potential VIP guests on the benefits and value of the Digital VIP program through personalized outreach. - Drive guest engagement and wagering activity by leveraging strategic offers and promotions. - Identify and cultivate prospective Digital VIPs using the Caesars Rewards database and other tools. - Consistently convert and graduate qualified guests to the Executive Hosted tier. - Collaborate cross-functionally with t...