IT Coordinator

Job description

BASIS Plano is seeking an IT Coordinator to join our bright, passionate team for the 2026/2027 school year! POSITION SUMMARY: The IT Coordinator’s primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise. PRIMARY RESPONSIBILITIES: Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones Imaging computers utilizing PXE boot: Office 365 Administration: Outlook and Lync 2013 configuration: Maintains system processes related to file and system backups Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.) Maintain Active Directory user and computer accounts Maintains computer and mobile device updates/patches Maintain telephony equipment including VOIP and analog services Recommends hardware, software and consumables for purchase. Maintain updated and accurate inventory lists Main...