LD&T SR ASSOCIATE
PepsiCo · Chicago, Illinois, US
Overview The purpose of this role is to provide account and operation management for our business. The nature of the work is proactive and must be able to al...
Job description
Overview The purpose of this role is to provide account and operation management for our business. The nature of the work is proactive and must be able to alert key stakeholders on potential service gaps. Such services include load optimization, carrier assignment/tendering, capacity planning, proactive issue resolution, load coverage, and customer collaboration on all logistics matters. Responsibilities: Effectively build, prioritize and manage shipments in a manner that holds carriers accountable to key SOPS and EDI processes. Provide issue resolution and communication to both external shippers/customers and internal Pepsico locations. - Carrier compliance to include track & trace check calls - Ensure route guide compliance by holding carriers accountable to haul their allotted award - Proactive shipment tracking and customer alerts for known anticipated service gaps - Timely issue resolution - Participate in on-call, after hours as determined based on business needs - Flexible work schedule to include weekend coverage if needed - Ability to manage loads via a TMS software solution - Deliver 97% OTD as measured to the delivery appointment - Select optimal mode of transportation t...