Field Trainer

Job description

Company Overview: Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Team! Position Summary: The Field Trainer is responsible for delivering comprehensive training programs to new Store Managers and Assistant Store Managers, as well as providing ongoing training for store personnel on new company initiatives, operational procedures, and customer service standards. Reporting to the Training & Compliance Department Manager, the Field Trainer ensures that store teams are well-equipped with the skills, knowledge, and tools to operate effectively, meet company standards, and provide exceptional customer experiences. This position plays a crucial role in supporting the development of high-performing store teams and maintaining consistency across store locations. Responsibilities: - Conduct structured training sessions for newly hired and promoted Store Managers and Assis...