Shift Lead - Food - Plymouth

Job description

Work Pattern: - Monday - 1300–2100 - Tuesday - 1300–2100 - Wednesday - 1300–2100 - Thursday - 1300–2100 - Friday - 1300–2100 - Saturday - 1300–2100 Purpose of the Shift Lead role: - To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager - Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager - Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening - Allocate resource effectively to deliver a quick payment experience - Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times - Coordinate the team to deliver a clean, safe and well-presented store - Play their part in creating a great team atmosphere that is inclusive of everyone - Role model great Customer Service - Role model the M&S behaviours and Colleague Expectations across the store - Support Colleague Managers by sharing observations of colleagues to help deliver high p...