FROZEN FOOD/LEAD CLERK
Kroger · Columbia, Missouri, US
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to r...
Job description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Promote trust and respect among associates. - Communicate company, department, and job specific information to associates. - Collaborate with associates and promote teamwork to help achieve company/store goals. - Establish performance goals for department and empower associates to meet or exceed targets. - Develop adequate scheduling to manage customer volume throughout hours of operation. - Train and develop associates on performance of their job and participate in the performance appraisal process. - Adhere to all local, state and federal laws, and c...