Customer Success Manager - Gautier

Job description

The Waste Pro Sales Customer Success Manager provides for the long-term growth and retention of WP revenues through consistent, effective existing customer interactions and relationship building activities. Through a defined territory plan, Customer Success Manager shall complete both proactive and reactive site visits to handle business/service changes, resolve issues and work in existing service agreements to extend the collection, processing, transportation and disposal of solid waste and recyclables. The Customer Success Manager uses consultative/strategic selling skills to understand economic and buying influences and works with their Division Manager and/or Region Sales Manager and other internal business partners (e.g. Division Managers) to meet client expectations and ensure durable relationships with our customers. ESSENTIAL JOB FUNCTIONS: 1. Develops maximum potential sales volume and profitability within defined territory. 2. Participates in partnership with Regional Sales Manager and Corporate Sales leadership in developing short and long-term strategic Market and Sales Planning. 3. Develops a collaborative customer experience within the regional geographical area, call...