Assistant Night Manager

Job description

Company Description Are you a hospitality professional who thrives in a leadership role and enjoys working overnight? Pullman Sydney Airport is seeking a dedicated and service-focused Assistant Night Manager to join our Front Office team. Reporting to the Front Office Manager, you will play a key role in overseeing hotel operations during the night shift, ensuring exceptional guest experiences, operational efficiency, and a safe and secure environment for our guests and Heartists. Working hours are primarily 11:00 PM to 7:00 AM , including weekends and public holidays as required. Located just moments from Mascot train station, Pullman Sydney Airport offers a supportive, inclusive, and engaging workplace where you can grow your hospitality career with Accor. Job Description: - Support and lead the Night Audit and Front Office operations during overnight shifts. - Deliver exceptional guest service and handle guest enquiries, requests, and complaints professionally. - Complete Night Audit procedures and ensure all daily financial reconciliations are completed accurately. - Manage guest arrivals, departures, and room allocations. - Ensure hotel security procedures and emergency respon...