SITEC - SOCEUR Service Integration & Customer Engagement Lead - Stuttgart, Germany
Peraton · Stuttgart, Baden-Wurttemberg, DE
Responsibilities Peraton requires Service Integration & Customer Engagement Leads to support the Special Operations Command Information Technology Enterprise...
Job description
Responsibilities Peraton requires Service Integration & Customer Engagement Leads to support the Special Operations Command Information Technology Enterprise Contract (SITEC) – 3. This position is located at Stuttgart, Germany (SOCEUR) and requires TESA approval. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. The Service Integration & Customer Engagement Lead supports SOCEUR’s J6 and end-user community by serving as the primary liaison for enterprise IT service i...