Product Assurance Technologist

Job description

Why join us Joining Sainsbury's as a Product Assurance Technologist offers the opportunity to play a crucial role in ensuring the safety and quality of products for millions of customers. As part of a supportive and collaborative team, you will have the chance to drive continuous improvement, reduce risks within our supply base, and provide valuable insights to enhance our product assurance framework. With a focus on technical excellence, compliance, and effective communication, this role allows you to make a meaningful impact while cultivating a work-life balance that aligns with your personal and professional aspirations. What you'll do: As a Product Assurance Technologist, you will play a key role in the investigation and resolution of food-related customer complaints, ensuring all cases are assessed with a strong technical and regulatory lens. You will lead end-to-end complaint investigations, including root cause analysis, supplier and site engagement, and the interpretation of analytical and microbiological data. Working closely with internal teams, suppliers, and external bodies, you will ensure timely, consistent, and risk-based decision making to protect both customers and...