JobMesh

CHEESE SHOP/STEWARD

Kroger · Madeira, Ohio, US

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to r...

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Responsible for achieving sales and profit goals established for the Cheese department, and monitor and control all established quality assurance standards. Work closely with Deli department to create an environment that is engaging to customers. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Promote trust and respect among associates. - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. - Offer product samples to help customers discover new items or products they inquire about. - Inform customers of cheese specials. - Provide customers with fresh products that they have ordered and t...