Contract-to-Hire Help Desk Client Engineer

Job description

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems. As part of Jump’s helpdesk, you will work directly with our end users to provide technical support. You will be tasked with maintaining and monitoring our desktop and laptop fleet, striving for uptime, efficiency and predictability. We strive for excellent customer service and high customer satisfaction by having a can-do attitude. We want your help to ensure proper response times are met and issues are being resolved. This is a 6...