Patient Transport Dispatcher - PT 2pm - 10pm, Every Other Weekend (Sat/Sun)

Job description

Overview: Schedule: Every other Saturday and Sunday (2pm-10pm) Job Description Summary: Oversees the workflow and productivity of the Patient Transporters. Job Description: Essential Functions: - Takes calls and enters transport task request information into the system. Arranges third-party transport request. - Dispatches tasks to available transporters. Coordinates transporters to ensure adequate coverage is available for transport tasks. - Performs patient transporter duties as needed during high-volume times. Assists with the on-boarding and orientation of new employees. - Fields informational and complaint calls and informs customers of ETAs, delays, and cancellations. Documents incidents that occur during shifts and escalates issues to leadership. - Generate productivity reports for review by Department Leadership. Education Requirement: High School Diploma or equivalent, required. Licensure Requirement: (not specified) Certifications: BLS, required. Skills: Experience: One year of Patient Transport or equivalent experience, required. - Proficient in Microsoft Office applications. - Exceptional interpersonal, oral, and written communication skills. Physical Requirements: OCCAS...