Store Manager 40h - Canary Wharf

Job description

About Horace Horace helps all men feel good in their own skin. Founded in 2016 by Marc Terlet and Kim Mazzilli, Horace creates timeless, high-end, yet accessible skincare and fragrances. With our inclusive, fun, and honest approach, Horace has become a leader in men's grooming in France and is soon to be a leader worldwide. Horace is available in 20 boutiques, on Horace.com , on Amazon, and through a network of premium retailers globally, including the MoMA and Galeries Lafayette. As part of our international growth, we are looking for our future Store Manager (40h) for our second London boutique at Canary Wharf . Mission: As a member of the Retail team and reporting to our Retail Director , your role will be to manage your team and drive the commercial performance of your boutique to create an unforgettable customer experience. Your responsibilities will include: Customer Service Excellence : Ensuring impeccable service by advising customers on Horace products and skincare routines while accurately meeting their needs. Performance Management : Setting ambitious weekly and daily objectives and driving commercial KPIs with your team. Management & Coaching : Recruiting, retaining, tr...