Principal Consultant, Change Management

Job description

The Change Manager ensures the people side of a client’s software development lifecycle (SDLC) uplift is delivered with rigour, driving adoption, readiness, and measurable value realisation. This role enables delivery teams to consistently apply evolving standards, playbooks, and patterns by building the adoption system, running the Change & Adoption Network, and co-delivering training and enablement. WHAT GOOD LOOKS LIKE: - Delivery teams use the agreed SDLC patterns consistently and know where to find them. - The Change & Adoption Network is active and increasingly self-sustaining with clear cadence. - Training and onboarding land effectively for teams and new joiners. - Adoption measures and feedback show lift (reduced friction, faster delivery, more consistent outcomes). WHAT YOU’LL DO: - Own day-to-day change and adoption delivery for SDLC uplift, ensuring adoption activities are planned, executed, and tracked across delivery teams. - Partner with client leads and project domain leads to package and roll out evolving best practices across project teams, coordinating waves/releases and adoption milestones. - Operate and continuously improve the adoption “system”: cadence, gover...