Onsite IT Support Technician (m/f/d)
DXC Technology · Böblingen, Baden-Wurttemberg, DE
Job Description: What to expect? As part of our collaboration with one of our global strategic partners we are on a mission to deliver enhanced digital workp...
Job description
Job Description: What to expect? As part of our collaboration with one of our global strategic partners we are on a mission to deliver enhanced digital workplace experience for thousands of users worldwide. To support our growth, we are looking for Onsite IT Support Technicians (m/f/d) different client locations in Germany (Berlin, Potsdam, Dresden, Eschborn, Gerlingen, München, Hamburg, Markdorf, Ratingen, St Ingbert, St Leon Rot, Walldorf). Key responsibilities: - Ensuring efficient running of and providing maintenance to various IT systems. Inspecting, prioritizing, and maintaining systems to the highest operational standards - Providing effective solutions for software and hardware issues - Responding to user inquiries and guide users with simple, step-by-step how-to instructions - Recording technical issues and solutions in Knowledge Management System, update knowledge articles with newer and relevant information - Enabling end users by providing training and education What do we expect?: Two or more years of relevant experience - Fluency in German and English Experience in the following areas: - Handling of ServiceNow tickets - Assistance with Software deployment and with Sof...