Chief Front Desk Clerk - Full Time (Caesars Palace LV)

Job description

Provides exceptional customer service during guest check‑in and check‑out while ensuring accurate Front Desk operations. Supports training of new desk clerks, completes daily reports, assists team members with questions or issues, and maintains the break schedule. Works closely with the Hotel Manager and promotes a positive, professional work environment by offering constructive feedback. Upholds all company policies and regulatory requirements and performs additional duties as assigned. High School diploma or equivalent required; college degree preferred, with a four‑year degree strongly preferred. Minimum one year of customer service experience; prior supervisory experience preferred. Previous hotel, reservations, or PBX experience is a plus. Excellent oral and written communication skills with strong teamwork abilities. Ability to maintain a professional, well‑groomed appearance. Capable of working any shift, any day of the week, in a 24‑hour hotel environment. Possesses strong organizational skills, prioritization abilities, and a commitment to exceptional guest service. Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 un...