Security Receptionist/Administrator

Job description

Key responsibilities and duties: Competencies: (e = essential / d = desirable) - Staffing the Reception desk when required, ensuring Reception is not left unattended at any time; - Answering all telephone calls in a polite and professional manner; - Issuing and programming access badges and cards for cleared personnel; - Operate and monitor security systems, CCTV and alarms and respond in accordance with procedures; - Providing administration support to the security management team. - Assist where necessary with the New Starter induction process - Handling internal and external enquiries (via telephone or face to face) in a helpful manner, striving to answer queries and solve problems with a “can do” attitude; - Providing an excellent standard of customer service at all times, being an ambassador for the company’s vision of “setting the standard of customer service”; - Working effectively with the Fleetlands site security team, ensuring that Reception and Security are communicating relevant information and working in sync, to maximum efficiency at all times; - Sufficiently managing and maintaining stock levels of stationary and required documents and forms accessible; - Ensuring al...