Service Advisor - Mercedes-Benz of Richmond

Job description

Job Title: Service Advisor Company: Mercedes-Benz of Richmond; Murgado Automotive Group Location: Richmond, VA: Job Type: Full-time: About Us: At Mercedes-Benz of Richmond, we are committed to providing exceptional service to our customers. Our state-of-the-art facility and dedicated team ensure that every vehicle receives the utmost care and attention. We are looking for a professional and customer-focused Service Advisor to join our team and help us continue our tradition of excellence. Job Description: As a Service Advisor, you will be the primary point of contact for our customers' service needs. Your role is to ensure that each customer receives a high level of service and satisfaction. You will be responsible for managing service appointments, providing accurate estimates, and ensuring timely and efficient completion of vehicle repairs and maintenance. Key Responsibilities: Greet customers and assist with their service needs Schedule service appointments and coordinate with the service team Provide accurate estimates for repair and maintenance services Communicate with customers about their vehicle's status and any additional services needed Ensure timely and efficient comple...