AI Agent Customer Engineer

Job description

Say hello to opportunities. It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. AIR Pro is RingCentral’s agentic AI platform for enterprise voice and digital customer interactions. The platform enables organizations to automate customer experience conversations with measurable business outcomes. This is where you and your skills come in. We’re currently looking for: an AI Agent Customer Engineer. This role is responsible for closing the gap between solution acquisition and value realization. This is a technical deployment role, not a services or support function. AI Agent Engineers operate within strategic customer accounts, translating operational requirements into production-grade agentic AI experiences with direct accountability for business ou...