Teller
First New York Federal Credit Union · Glenville, Ohio, US
Description Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing an unsurpassed level of member serv...
Job description
Description Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing an unsurpassed level of member services to ensure that members’ expectations are met and exceeded during every interaction. They will maximize every opportunity to advertise e-services and increase membership along with referring consumer and real estate loans within the branch. Duties & Responsibilities: - Provides member and non-members with information concerning the credit union products and services. - Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy. - Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act. - Provides consumer and real estate loan referrals to the Loan Sales Team or Branch Management. - Participates in the Sales Incentive Program. - Provides referrals to the First New York Retirement and Investment Services Program. - Refers members and non-members to Member Service team members to open new accounts and shares as well as establish e-services. - Responsi...