Reception / Administration Officer

Job description

Reception / Administration Officer (Full-Time, In-Centre) Sunshine Coast | Vitality Movement Centre, Birtinya Join a growing Sunshine Coast clinic and be the first point of contact for our clients. Work alongside a supportive multidisciplinary team in a modern space. Full-time, stable role with opportunities to grow. About the Role: We're looking for a Reception / Administration Officer to join our Sunshine Coast clinic. As the first point of contact, you'll play a key role in creating a positive experience for every client while supporting the day-to-day operations of a busy allied health clinic. You'll work closely with our clinicians and admin team to keep things running smoothly. Key Responsibilities: Reception & Client Experience: - Welcome clients and visitors in a warm, professional manner - Manage incoming calls, emails, and enquiries - Book and coordinate appointments across clinicians - Maintain a calm, organised, and welcoming clinic environment Administration: - Manage clinician diaries and scheduling - Process payments, invoices, and billing enquiries (NDIS, Medicare, private) - Support referral intake and direct enquiries appropriately - Assist with client communicati...