Communications Operator - PRN (as needed)

Job description

Communications Operator - PRN (as needed) 260000MD Description This is a PRN (as needed) position. This team works varying shifts to cover the hospital - 7 days a week and 24 hours a day. The Communications Operator will provide communication services throughout the Children's National Health System, utilizing a computerized telephone and paging system. Demonstrate excellent customer focus and dedication to meet the expectations and requirements of internal and external customers. Perform administrative duties as assigned. This position requires variable hours and shifts. Qualifications: Minimum Education: High School Diploma or GED (Required) Minimum Work Experience: 1 year Customer service experience (Required) 1 year Call center experience (Preferred) Required Skills/Knowledge: Cognitive and conversational skills necessary to gather and interpret information or problems in a high-volume call center. Excellent phone, customer service, listening, interpersonal relationship building, and communication skills. Strong knowledge of office protocol and telephone etiquette High energy, action orients, professional, enthusiastic, and positive behavior Ability to read and comprehend detai...