Lead Patient Services Representative - Oncology Services - St. Elizabeth Youngstown Hospital

Job description

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Mercy Health About Us: As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Lead Patient Service Representative – St. Elizabeth Youngstown Hospital Job Summary: The Lead Patient Service Representative supports the practice leader to ensure team members provide quality work and excellent customer service. Lead responsibilities are designated and assigned by the practice leader including but not limited to: orientation of new hire Patient Services Representatives, assisting in ensuring communication to PSR team related to new workflows and best practices as related to customer service and the revenue cycle. The Lead PSR role also provides fr...