Customer Success Manager

Job description

Client Success Manager – Aspire Who We Are: We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses, enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders across the US and Canada, our solutions empower clients to make better business decisions. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture. Ready to Make Your Career Move? The Client Success Manager (CSM) at Aspire is a trusted advisor and platform partner to a high-volume portfolio of clients in our Corporate segment. You will own the full client relationship from onboarding graduation through renewal, driving adoption, retention, and expansion across your book of business. Success in this role requires equal parts operational discipline and relationship depth. You'll b...