Associate Representative - Inside Sales

Job description

This role is designed as a development opportunity within the centralized sales team. As an Associate Representative, you will build core sales skills by engaging with existing customers—primarily by phone and email—to support revenue growth. You will learn to identify customer needs, up-sell and cross-sell products and services, and deliver a positive buying experience that creates long-term value. You will work closely with Outside Sales to support customer accounts, reinforce sales strategies, and ensure shared goals are met. This role provides hands-on experience, coaching, and exposure to the full sales cycle, preparing you for future advancement within the sales organization. Responsibilities: Qualifications: ** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.** - Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. - Increase orders by suggesting related items, explaining features, and checks customer’s buying history. - With guidance, owns, qualifies and develops opportunities passe...