Senior Insight Analyst

Job description

This role is being offered on a 12 month FTC At TalkTalk, data drives everything we do — and this role sits right at the heart of it. Join us as we embark on an exciting new chapter in our brand-new office at Circle Square, Manchester. As a Senior Insights Analyst , you’ll join our Consumer Insights Team , part of the wider Data & Insights function , working closely with colleagues across Data Engineering, Reporting, Data Science and Digital Analytics . Together, these teams unlock the full potential of our data — with Consumer Insights playing a critical role in turning complex information into meaningful insight that shapes strategy and deepens our understanding of customer behaviour. This is a highly visible role with real influence, where your insights will directly support decision‑making at every level of the business — including the C‑suite. What You’ll Be Doing: Delivering Impactful Insights: Produce high‑quality, actionable insights across key operational and commercial metrics Support supplier reconciliations, dispute resolution and P&L control frameworks Analyse digital product changes , experiments and trials to assess performance and impact Conduct user requirement ana...