Head of Operations - London (Coworking/ Flexible Office Spaces)

Job description

Head of Operations - Coworking Office Spaces £65000 - Dependant on experience City Thameslink Head Office, EC4A 4AD Full Time - Monday-Friday, 40 hours per week (8.30am-5.30pm OR 9am-6pm - subject to change) Architect the Spacemade Way. Scale the Reality. Spacemade is at a tipping point. We are moving from a successful portfolio to a rapidly scaling national network, and we need a Strategic Lead to design the operational engine that powers it. This isn't just about managing sites; it’s about building the overarching strategy that enables us to open 5+ new locations every year without ever degrading our service quality or commercial rigour. As Head of Operations, you are the architect of our systemic excellence. You will transform the COO's vision into a scalable reality, ensuring that every hub - from Wimbledon to Barbican - operates with the same high-performance culture and financial efficiency. Your focus: Design Scalable Systems: Define the long-term operational roadmap and evolve our library of SOPs and digital tools (HubSpot, OfficeRnD, Monday) to support a 50+ site business. Master the Portfolio P&L: Maintain ultimate accountability for the Community department budget, optim...