Patient Service Representative I Patient Placement | PRN

Job description

Department: 34006 Navicent Health Medical Center - Patient Placement Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: PRN - Variable shifts Pay Range: $20.80 - $31.20 Major Responsibilities: - Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards - 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner. - 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications. - 3)Provide the patient with information on the likely time spent in the service area (duration) including time in registration and time in clinical service. - 4)Explain the nature of our work, why we ask for demographic, socio-economic, and financial information. Explain how we safeguard their information and use it to provide better care for them. - 5)Hand-patients off to the next area with a clear "thank you." - When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and...