Experienced Service Advisor

Job description

Dealership: L0029 Lithia Hyundai of Fresno Lithia Hyundai of Fresno: Experienced Automotive Service Advisor: OFFERING A $5000.00 SIGN ON BONUS for qualified candidates #6 Ranked in the Country for BEST DEALERSHIP TO WORK FOR HIGH VOLUME SERVICE DRIVE 100+ APPOINTMENTS PER DAY: #1 Volume Hyundai Dealer in Northern California #10 Volume Hyundai Dealer in the Western Region Lithia Hyundai of Fresno is seeking an experienced Service Advisor to join our high-volume, customer-focused service department. This role is ideal for a proven advisor who can manage a busy service drive, build customer trust, and drive service revenue while delivering an exceptional ownership experience. Responsibilities: Qualifications: - Serve as the primary point of contact for customers throughout the service process - Accurately write repair orders and clearly explain diagnoses, recommendations, and costs - Effectively upsell maintenance and repair services based on customer needs - Communicate with technicians to ensure timely and accurate repairs - Provide consistent updates to customers and manage expectations - Maintain CSI standards and manufacturer guidelines - Utilize the dealership management system...