Associate Director, Multilingual Student Service

Job description

Associate Director, Multilingual Student Service - ( 26000377 ) Description: *** DO NOT APPLY ON MASSCAREERS . ***: *** Applications submitted on MassCareers will not be considered.*** Applicants must apply on the Salem State Career site to be considered. Overview: The Associate Director of Multilingual Student Services leads the development and delivery of multilingual student-facing services, ensuring accurate, accessible guidance on institutional policies, processes, and procedures for prospective and current students, families, and visitors. Maintains, supports and cultivates a multilingual service philosophy for the Student Navigation Center (SNC); closely collaborating with Admissions, Orientation and HSI/MSI Initiatives to support prospective students and families as needed. This position performs analytical functions assessing various source data that supports the SNC and other administrative service area operations. Serves as the functional lead for the SNC in the development of a library of multilingual resources. Manages student employees. Organizes training sessions and operational documentation to support the SNC’s multilingual mission. Collaborates and coordinates wit...