Customer and Technical Support Specialist

Job description

About Us Morris & Dickson Co. is a leading pharmaceutical distribution company with a longstanding commitment to excellence in service and reliability. With more than 180 years of service, we combine the stability of a legacy business with the energy of a rapidly growing organization. As we continue to grow, we remain committed to fostering a culture of excellence that puts customers first and empowers our people to deliver impact every day. About the Role: Reporting to the Customer Service Manager, the Customer Technical Support Specialist plays a critical role in delivering high-quality customer experience across our products and services. This position serves as a key point of contact for customers, providing technical support, troubleshooting assistance, and timely issue resolution. You’ll work closely with Sales, distribution centers, and cross-functional teams to ensure seamless ordering experiences and operational success. We’re seeking a service-oriented, detail-focused individual who enjoys problem-solving and takes pride in supporting customers in a fast-paced environment. Schedule: This is a full-time role. The standard schedule is Monday–Friday, 8:00am–5:00pm On a rotat...