Claims Trainee

Job description

Description As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers’ unique needs – whether it’s protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come. The Opportunity: The Annuity Claims team is looking for an organized and driven individual to join the team as a Claims Trainee. In this position you will research, review and process incoming claims with accuracy and dedication. In doing so you are fulfilling the promise made to our policyholders and aiding beneficiaries during a difficult time, all while working in a team centered environment where your ideas can be shared. Job Responsibilities: - Researches and analyzes claim documentation thoroughly to determine pertinent details. - Prepares well written communication to all clients, internal and external, and conveys simple to moderately complex information to all appropriate parties while maintaining a professional demeanor in all situations. - Makes clai...