Package Verification Agent-Quality Assurance

Job description

Holiday Inn Club Vacations is searching for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team. POSITION DESCRIPTION: The Data Verification Agent is responsible for reviewing, verifying, and processing tour package forms for customers purchasing Holiday Inn Club Vacations getaway packages. This role ensures that only qualified guests are approved to travel, ultimately supporting the sales team in generating high-quality leads for timeshare products. The agent will contribute to the guest fulfillment process by ensuring data accuracy, addressing discrepancies, and collaborating with cross-functional teams within Marketing Operations and Compliance. ESSENTIAL DUTIES AND TASKS (up to five): 1. Data Review & Verification 2. Data Review & Verification 3. Support & Collaboration This job description in no way states or implies that these a...