Automotive Customer Service Advisor - 2176

Job description

Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver’s license is strongly preferred but not required. Job Summary: The Customer Service Advisor supports customers through their entire visit—building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician. Job Description: - Greet customers, review service needs, and escort them from their vehicles - Explain promotions and available services - Provide unbiased recommendations based on manufacturer guidelines and technician findings - Communicate updates throughout the service process - Perform preventative maintenance (oil changes, fluid top‑offs, inspections, and replacements of basic components) - Ensure quality work, review completed services with customers, and encourage return visits - Perform other duties as assign...