Client Cite Service and Support

Job description

Client Service Support: Act as the primary Toshiba contact for an assigned client site. Provide onsite support to assigned client, which includes coordination and communication efforts to ensure technical service and customer support requirements are met in an effective and efficient manner resulting in sustained client satisfaction. Maintain client satisfaction through the coordination of prompt resolution of client requests that may involve varying areas within Toshiba. Work on assignments routine in nature requiring some judgement. Understand implications of work and coordinate client support needs. Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions . - Hourly range $21.00-$26.00, depending on experience. - Mileage Reimbursement What you’ll do: - Serve as Toshiba representative and point of contact located at the client site to coordinate and address customer support needs including triaging service calls, conducting Thermal Printer assessment/service, and miscellaneous customer support related issues. Identify problem areas and work with Toshiba management and client to resolve. Build and maintain long lasting client relationshi...