Sales Manager (Total Account Management)

Job description

Job Description Position Overview: The Sales Manager, Total Account Management (Sydney) will serve as the commercial leader for one of Australia’s most strategically important markets. This role is responsible for overseeing key customer relationships, driving strategic account growth, stabilizing and developing the sales team with strengthening our competitive position across the region. Key Responsibilities: 1. Strategic Account Leadership & Customer Engagement Serve as the primary sales leader for major Sydney-based strategic accounts. Lead executive-level engagement, building strong relationships with key decision-makers and influencers located predominantly in Sydney. Conduct regular business reviews, strategic planning sessions, and escalation management with customers. Drive growth across strategic accounts by identifying expansion opportunities, cross-business collaboration, and solutions alignment. Improve customer experience by ensuring rapid, localized responsiveness and proactive issue resolution. 2. Team Leadership, Coaching & Performance Management Provide daily on-the-ground leadership to the Sydney sales team, ensuring stability following recent organizational chang...