Executive Casino Host (Horseshoe Bossier)

Job description

The Executive Casino Host owns all aspects of strategic relationships with a specific group of VIP players for whom they direct account development, relationship building and service while on property. Their purpose in this role will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities. - Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values. - Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs - Build loyalty among valued VIP customers by developing relationships effectively utilizing marketing and upscale sales techniques - Maintain relationships with VIP guests through personal contact by phone and in person with the goal of maximizing gaming revenue goals as set by the management team - Must participate in special events and social functions - Anticipate, respond to, and consistently meet or exceed the needs of guests including, but not li...