Telecommunications Analyst (Windows/Unix/Linux)

Job description

Patriot, LLC seeks a Telecommunications Analyst with an Active Secret clearance to join our team in Annapolis Junction, MD. The selected candidate will Manage and support enterprise VoIP and telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms. Operate, monitor, and maintain enterprise infrastructure, including web servers (e.g., IIS, Apache Tomcat), application servers, and telecom hardware (e.g., Dell PowerEdge servers, Avaya J Series phones). Install, configure, troubleshoot, and resolve issues related to VoIP systems, Unix/Linux/Windows servers, network connectivity, and system integrations with Active Directory, DNS, DHCP, and LDAP. Collaborate with cross-functional teams to implement telephony solutions that ensure high availability, call quality, and compliance with security and performance standards. Other tasks as assigned. Active Secret security clearance. U.S. Citizenship (no dual citizenship permitted). Minimum of 7 years of experience supporting VoIP or telephony systems in a systems administrator or engineer role. Experience with VoIP protocols and technologies, inc...