Dispatcher II

Job description

Major Responsibilities: - Receives and inspects incoming merchandise to ensure that delivery matches packing slip. - Examines incoming stock items for wear or defects, reporting any damage to supervisor or vendor. - Sorts, organizes, and labels merchandise with appropriate stock/inventory control codes. - Performs scheduled cycle counts of product for inventory and enters data manually in computer to ensure information is updated. - Loads truck with packed orders in an organized and specified sequence. - Reads pick tickets, prioritizing most critical orders, and verifies item picked matches the pick tickets. - Packs and unpacks items to be stocked on shelves following a set of specific instructions or procedures. - Sends picked orders to the packing department after verifying item is free of defects or damage. - Moves completed orders to appropriate shipment locations. - Operates forklift to lift or place merchandise in their appropriate locations on shelves. - Ensures that warehouse is kept orderly, organized, and clean during production and at the end of the shift. - Acts as backup and support for the customer service team, helping customers both in person and on the phone. - Occ...