Technician, Site Lead

Job description

About the Role Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Supervises workflow and monitors field technicians, providing guidance, training, and technical support. Your Impact: About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 6 or more years of related experience. - Bachelor’s Degree in Electronics or equivalent training in Military/Trade School/Industry (CM) preferred. - Demonstrated technical proficiency within the imaging industry. - Demonstrated expert in the technical support of Canon products including toner and ink jet based black and white/color products. - Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain...