Student Associate
The University of Texas at Austin · US
Job Posting Title: Student Associate ---- Hiring Department: Enterprise Technology - Customer Support ---- Position Open To: All Applicants ---- Weekly Sched...
Job description
Job Posting Title: Student Associate Hiring Department: Enterprise Technology - Customer Support Position Open To: All Applicants Weekly Scheduled Hours: 29 FLSA Status: To Be Determined at Offer Earliest Start Date: Ongoing Position Duration: Limited Duration Based on Business Need Location: UT MAIN CAMPUS Job Details: Purpose This is a seasonal (temporary) student position that will assist core Service Desk and In-Person Services staff with ID Card Services duties to ensure safety and security to individuals through adherence to processes. Responsibilities: ID Card and In-Person Services Duties: - Print online ID card submissions - ID Card hand out, following specified processes - Follow strict identification process and utilize available data to check EID upgrade status - Alphabetize ID cards to prepare for hand-out - Communicate with customers about card pick-up status ID Support: - Move flexibly between roles to fill in for staff members taking breaks/lunches - Line management - Limited-Service Desk support, such as EID, DUO, and Wi-Fi support - Other duties, as assigned Required Qualifications: - High School graduate - Experience in a customer service environment - Enrolled o...