Patient Support Assistant (PSA) - Family Medicine - Niles

Job description

Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Support Assistant – Family Medicine Position Highlights: - Position: Patient Support Assistant - Location: Niles, IL - Full Time/Part Time: Full Time - Hours: Monday-Friday 9am – 5:30pm - Required Travel: Travel to other sites based upon department need What you will do: - Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters - Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols - Obtain prior authorization for procedures - Review provider templates - Provide other administrative support under the direction of the Physicians and Practice Manager What you will need: - Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program i...