Client Success Associate - Credit

Job description

Company Description We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need - fast. Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers. Job Description: We’re looking for a commercially driven Client Success Associate who wants to raise the bar. You will manage and grow relationships with some of the most sophisticated Credit investors in the US market. This is not a passive support role. You will be expected to proactively activate users, drive expert call engagement, and contribute directly to revenue growth within your assigned book. You’ll work alongside Account Managers, but you will own activation, engagement, and pipeline momentum. If you want exposure to how Credit funds actually deploy capital and you’re motivated by measurable impact, this role offers real responsibility from day one. What you'll do: - Own activation and engagement KPIs across you...