Fraud Analyst

Job description

Do you have a keen eye for detail? Are you passionate about seeking the best outcome for customers? Are you empathetic and able to calm people in distress? We are currently hiring for a number of roles. We are seeking pragmatic, enthusiastic, determined Fraud Analysts to join our dynamic team based at a contact centre. This role will see the right candidate utilising state of the art fraud detection systems to harvest information, analysing customer accounts for signs of fraud, and obtaining information to reach the appropriate outcome. All training for this role is provided on-site, we just need individuals with a strong understanding of customer services, with a can-do attitude and a willingness to learn. Now offering an unsociable hour's allowance, please see benefits below! · Unsociable hours allowance: An additional £1.50 per hour for any shift or part-shift worked between 07:00am - 08:00am Mon-Fri / 17:00 - 20:00 Mon - Fri / 08:00am - 20:00 Sat and Sun · Life Insurance – x1 Salary (Can be increased to x4 at additional cost) · Fully paid training provided on-site where applicable · MediCash Healthcare Plan · Pension (Employee 5% - Company 3% contributions) · 26 Days Annual Lea...