ServiceNow ITOM Developer

Job description

Application Deadline: 05/30/2026 Address: 4100 Gordon Baker Road Job Family Group: Technology Intermediate ServiceNow ITOM Developer to provide BAU support and deliver independent development across ServiceNow ITOM capabilities, ensuring platform stability, quality, and scalable implementation of enhancements. Key Responsibilities: - Provide BAU support for ITOM, ITAM & SecOps modules and CMDB data health. - Triage and resolve incidents/defects, Discovery failures, integration issues, and alert ingestion/routing problems, data reconciliation issues - Deliver enhancements with minimal support: build/configure, testing, UAT support, and deployment readiness. - Develop and maintain: Business Rules, Script Includes, ACLs, UI Policies, Client Scripts, Scheduled Jobs, automation. - Support CMDB quality initiatives (reconciliation, normalization, de-duplication) and ITOM improvements (correlation, enrichment, routing). - Follow SDLC, platform standards, security, and change governance; document solutions. Required Qualifications: - 3–5 years ServiceNow development experience with ITOM exposure. - Strong JavaScript/Glide scripting (server-side) and production support experience. - Hands-on...