Processing Associate Temp
AAA · Charlotte, North Carolina, US
It’s a great time to join AAA The Auto Club Group!
Job description
It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD: Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Primary Duties and Responsibilities: Processes a variety of transactions related to the updating of membership and insurance contracts and other activities requiring special handling in accordance with standard guidelines and procedures. Updates database master records. Drafts correspondence and responds to telephone inquiries from auto clubs and other sources. May receive and process monies through cash terminals and may investigate debit and credit balances on various accounts, resulting in a reallocation or refund of monies to members. Assists in the training of new employees. Follows internal processing guidelines to ensure compliance with established company policies and procedures. Participates in pilot programs and projects as assigned. Receives and processes cash payments; contacts participating auto clubs to correct receipt-cash discrepancies. Keys transactions, balances cash entries, and inputs changes into systems. Researches and adjusts account balances when misapplication/overpayment of monies occurs....