Service Dispatcher

Job description

Job Title : Service Dispatcher Job Location : Elkridge MD Operating Company: Hobbs & Associates FLSA Status : Non-Exempt About: Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. The Operations Dispatcher will manage resources including equipment and people for the successful service contracts with our customers. Hobbs & Associates - A member of the AIR Control Concepts family. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. Check out our website : Hobbs & Associates Essential Duties and Responsibilities: This role is responsible for the following: - Provide customer coordination and scheduling for service request received through our Service phone line and email. - Support the customer s...